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We are not open Monday 25th May 2020


All routine appointments are currently TELEPHONE consultations until further notice due to the current coronavirus situation. (Exceptions made to some Urgent Practice Nurse Procedures and Childhood Imms)

Please call Reception for an 'ON THE DAY TELEPHONE TRIAGE' Appointment or alternatively book online a 'ROUTINE TELEPHONE' Appointment with one of our GP's or ANP's.

Please have your phone on and ready for your set appointment time, the clinician will only try to call once.

Thank You


• If you have possible MILD symptoms [new persistent cough or high temperature] stay at home and do not leave your house for 7 days from when your symptoms started.
This action will help protect others in your community whilst you are infectious.
• If you have MODERATE or SEVERE symptoms DO NOT attend Hospital or GP surgery, stay at home and do not leave your house and CALL 111
ADVICE for staying at home
(Please see following link for full advice)

1) Plan ahead and ask others for help to ensure that you can successfully stay at home.
2) Ask your employer, friends and family to help you to get the things you need to stay at home.
3) Stay at least 2 metres (about 3 steps) away from other people in your home whenever possible.
4) Sleep alone, if that is possible.
5) Wash your hands regularly for 20 seconds, each time using soap and water.
6) Stay away from vulnerable individuals such as the elderly and those with underlying health conditions as much as possible.
If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111 online.
If you have no internet access, you should call NHS 111. For a medical emergency dial 999.


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1 Appointment 1 Problem 1 Patient: 

We politely ask our patients to only discuss one problem per appointment, for the following reasons:

  • This helps ensure clinics run to schedule and other patients aren’t inconvenienced.
  • We don’t want our doctors to rush through each problem as a serious illness might get missed.
  • Too many problems can distract the doctor on dealing with your main problem.

If you need an additional appointment to discuss further problems, our reception will be happy to help.

Thank You

Repeat Prescriptions:

Please note that repeat prescriptions take a full 48 hours (2 whole working days) to prepare.    Please remember that it is your responsibility to ensure that you hand your request into the surgery on time to avoid running out of your medication.




Our peak times for telephone calls are between 8am and 11am.  Please try to avoid calling regarding non-urgent matters outside of these times.  Please only telephone for test results after 2pm.  Thank you.



auriscope_in_earClinics & Services

Baby clinic

These are run during normal appointments throughout the week.

Vaccinations, Developmental checks and advice can be obtained.

Parents will be routinely sent appointments for infant and childhood vaccinations.

Diabetic clinic

Please make an appointment at reception.

Asthma clinic

We do not offer a designated asthma clinic, but all asthmatic patients will receive an appointment to have their asthma reviewed at least once a year, by our Nurse Practitioner or one of the Doctors.

Ante-natal / post natal clinics

These are held by the doctors during normal appointments.

Further details can be obtained at reception.

Family planning

For Family Planning and Sexual Health Clinic please contact:


Riverside Clinic, Gravesham Community Hospital, Bath Street, Gravesend DA11 0DG




Routine childhood vaccinations are offered in our baby clinics.

Flu vaccination clinics are held in September -  November. Please contact reception at the end of September to find out when these will be held.

For travel vaccination advice, please contact our practice nurses, who will be happy to help. You should be aware that you may have to pay for some vaccinations, and buy any malaria tablets required.

Other Services

We have a  visiting Dietician and Counsellor. Further details can be obtained from reception. We are also fortunate to have a pharmacy - Echo Pharmacy - located nect door.

Minor Surgery:  Dr Gill offers Minor Surgery procedures and joint injections. See one of the clinicians in normal appointments first of all to see if it is a condition or problem that can be addressed at the surgery.

Phlebotomy Services (Blood tests)

Please note we no longer offer a blood test service at the surgery.


You may have your blood taken at  Gravesham Community Hospital without an appointment.  Mon – Fri 9am to 2pm inclusive


You can also attend Darent Valley hospital for a blood test, however in this case you would need to telephone them for an appointment. 

For appointments please ring Mon – Fri 8:30am – 5pm on 01322 425391. Appointment times are Mon – Fri 8:30am – 2:30pm.

Warfarin / Anti-Coagulation Service

The surgery offers near-patient testing and monitoring for patients taking warfarin, saving a great deal of time and offering a service closer to home for patients. Please ask Reception.


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