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Noticeboard

Oakfield Health Centre will be changing clinical systems from VISION to EMIS on:

TUESDAY 11th FEBRUARY 2020

Please read FULL details on news page


Are you on Facebook? 
We are! Please Follow us by clicking the link OAKFIELD FACEBOOK

1 Appointment 1 Problem 1 Patient: 

We politely ask our patients to only discuss one problem per appointment, for the following reasons:

  • This helps ensure clinics run to schedule and other patients aren’t inconvenienced.
  • We don’t want our doctors to rush through each problem as a serious illness might get missed.
  • Too many problems can distract the doctor on dealing with your main problem.

If you need an additional appointment to discuss further problems, our reception will be happy to help.

Thank You

Non NHS Work: 

If you require a private letter to be written on your behalf which does not fall within normal NHS guidelines please download the attached form, complete and return to the surgery with the specified fee. 

Patient Request Form

Repeat Prescriptions:

Please note that repeat prescriptions take a full 48 hours (2 whole working days) to prepare.    Please remember that it is your responsibility to ensure that you hand your request into the surgery on time to avoid running out of your medication.

OUR MISSION STATEMENT:

"DELIVERING SAFER, BETTER, QUALITY CARE AT ALL TIMES"

PEAK TIME TELEPHONE CALLS:

Our peak times for telephone calls are between 8am and 11am.  Please try to avoid calling regarding non-urgent matters outside of these times.  Please only telephone for test results after 2pm.  Thank you.

 

 

Latest News

Oakfield Health Centre will be changing clinical systems from VISION to EMIS on:

TUESDAY 11th FEBRUARY 2020

The migration starts around the 5th Feb, so we thank you in advance for your patience and understanding in this transitional period.

What does this mean for our patients?

NEW REGISTRATIONS:
We will not be registering any new patients from 5th Feb till 20th Feb

PATIENT ONLINE SERVICES:
Our ‘Patient Online Services’ will be moving to ‘Patient Online Access’ early February.
Click Here for the Patient Access Webpage

For the time being, patients will NOT be able to make online appointments or order prescriptions.

Existing users will receive new registration emails late February 2020.

Please download the Patient Access App ready for access:
Click For ‘Patient Access’ in App Store

myGP APP USERS:
Our existing myGP app users will need to re-connect after the 12th February, please visit our Facebook page in the next few days for guidance on how to do this.

You will now be able to access the Prescription Request section under the myGP App if you also register for ‘Patient Access’ to gain a registration code.

Click to learn more about myGP app
Click for myGP app in App Store

REPEAT PRESCRIPTIONS:
Please order your repeat prescriptions through your local pharmacy until new access is granted.


There are some temporary changes to the way we do things as a result.
Again we would like to Thank You for your patience and support during this transition.

We are looking forward to using our new clinical system and will continue to provide excellent care for our patients.

SELF CHECK IN & DISPLAY 

Now we have a date for our clinical system migration, we have been able to invest in a self check in screen and display which will be compatible with our new systems. 
Look out for this Mid February. 

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PEAK TIME TELEPHONE CALLS:
  Our peak times for telephone calls are between 8am and 11am.  Please try to avoid calling regarding non-urgent matters outside of these times.  Please only telephone for test results after 2pm.  Thank you.

 

IMAGO - WELL BEING MATTERS

You can SELF REFER: Wellbeing Matters is an innovative new service delivered by Imago in partnership with Carers Support. In a dual role, Community Navigators provide community navigation to adults over 55 or those over 18 with complex needs and adult Carer support across Dartford, Gravesham, Swanley and Swale.  

Community Navigators work with individuals to carry out holistic assessments and statutory Carers Assessments, working with them to identify what will make the greatest difference to improve their health, wellbeing, confidence and motivation. The service offers information and guidance, and emotional and practical support; encouraging personal choice and helping people access a range of community, health and social care options.

Self Referrals can be made online using the address below: www.imago.community/Adult-Support/Wellbeing-Matters-Navigation-and-Adult-Carers

For more information, contact: navigation@imago.community

0300 011 1965

 

 

 

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