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1 Appointment 1 Problem 1 Patient: 

We politely ask our patients to only discuss one problem per appointment, for the following reasons:

  • This helps ensure clinics run to schedule and other patients aren’t inconvenienced.
  • We don’t want our doctors to rush through each problem as a serious illness might get missed.
  • Too many problems can distract the doctor on dealing with your main problem.

If you need an additional appointment to discuss further problems, our reception will be happy to help.

Thank You

Non NHS Work: 

If you require a private letter to be written on your behalf which does not fall within normal NHS guidelines please download the attached form, complete and return to the surgery with the specified fee. 

Patient Request Form

Repeat Prescriptions:

Please note that repeat prescriptions take a full 48 hours (2 whole working days) to prepare.    Please remember that it is your responsibility to ensure that you hand your request into the surgery on time to avoid running out of your medication.

OUR MISSION STATEMENT:

"DELIVERING SAFER, BETTER, QUALITY CARE AT ALL TIMES"

PEAK TIME TELEPHONE CALLS:

Our peak times for telephone calls are between 8am and 11am.  Please try to avoid calling regarding non-urgent matters outside of these times.  Please only telephone for test results after 2pm.  Thank you.

 

 

Home Visits

Doctor's bagRequests for home visits should ideally be made before 11am, to help us plan our day.

We ask you to try to always come to us at the surgery, instead of asking us to visit at home. This helps us to see more people at the surgery in the same time, and our facilities are better in the surgery.

We expect children to be brought to the surgery and will try to see a sick child as soon as possible.

Many parents worry that taking a sick child out will harm them but in our experience that is not the case.

The doctor may also call you before visiting to see if the visit is needed or to get more background information before coming out.

 
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